Shipping & Delivery Policy

Effective date: 28 October 2026

SWAMIRAJ EYEWORLD aims to provide clear shipping information and keep customers informed about their orders.

1. Delivery Locations

We accept orders for delivery within India, subject to service availability at the customer's address.

2. Order Processing

Orders are processed after successful order placement and payment confirmation, where applicable. Processing may take additional time if an order requires verification or if a product is temporarily unavailable.

If an unexpected delay affects your order, please contact customer support for assistance.

3. Estimated Delivery Time

The estimated delivery time is 3–7 days, subject to the delivery location, courier availability, product availability, and other circumstances outside our reasonable control.

Delivery estimates are not a guarantee of delivery on a particular date. If an order is delayed beyond the stated estimate, contact us with your order number for an update.

4. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your order. Any mandatory delivery-related fee known at the time of purchase should be shown before the order is placed.

Please review the final order total before confirming your purchase.

5. Tracking and Delivery Updates

Where tracking information is available, it may be shared through the contact details provided with your order or through the relevant courier service.

Please ensure that your delivery address and phone number are accurate when placing your order.

6. Incorrect Address or Failed Delivery

If an order cannot be delivered because the address or contact details provided are incorrect or the recipient is unavailable, the courier may attempt redelivery or return the parcel according to its process.

Contact us promptly if you notice an error in your delivery details. Changes may not be possible once an order has been dispatched.

7. Damaged, Incorrect, or Missing Items

If your parcel arrives damaged, contains an incorrect product, or appears to be missing an item, contact us promptly at niteshlole9@gmail.com. Include your order number and clear photographs of the product and packaging where relevant.

Our team will review the issue and explain the next steps under the applicable policy.

8. Contact Us

For shipping and delivery questions, contact:

SWAMI RAJ EYEWORLD

Operated by NITESH NANDKUMAR LOLE HUF

5/40, Shahu Corner, Ichalkaranji, Kolhapur, Maharashtra – 416115, India.

Email: niteshlole9@gmail.com

Phone / WhatsApp: +91 9850044223