Privacy Policy

Effective date: 28 October 2026

SWAMIRAJ EYEWORLD respects your privacy and aims to handle personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website or place an order, how that information may be used, and how it may be shared.

1. Business Information

SWAMIRAJ EYEWORLD is operated by NITESH NANDKUMAR LOLE HUF, a Hindu Undivided Family business located at:

5/40, Shahu Corner, Ichalkaranji, Kolhapur, Maharashtra – 416115, India.

For privacy-related questions, contact us at niteshlole9@gmail.com or +91 9850044223.

2. Information We May Collect

Depending on how you use our website, we may collect:

Name and contact details.
Billing and delivery addresses.
Order details and purchase history.
Information you provide when contacting customer support.
Payment-related information processed through the payment method or payment service provider you use.
Technical information, such as browser, device, and website usage information.
Cookies and similar technologies used to support website functionality and understand site usage.

Please do not send payment passwords, one-time passwords (OTPs), or other confidential authentication credentials to us.

3. How We Use Information

We may use personal information to:

Process and fulfil orders.
Arrange shipping and delivery.
Send order confirmations and order-related updates.
Respond to customer questions and complaints.
Process eligible cancellations, returns, exchanges, and refunds.
Maintain website functionality and improve the shopping experience.
Detect, investigate, or prevent suspected fraud and misuse.
Comply with applicable legal obligations.
Send promotional communications where permitted by law and applicable preferences.

4. Sharing of Information

We may share relevant information with service providers when necessary to operate our store and fulfil your order. These may include payment processors, courier and delivery partners, website or e-commerce service providers, and technical support providers.

We may also disclose information when required by applicable law or a valid legal request, or when necessary to protect our legal rights and the security of our customers or services.

We do not describe this sharing as permission to use your information for unrelated purposes.

5. Cookies and Similar Technologies

Our website or service providers may use cookies and similar technologies to maintain website functionality, remember preferences, understand website traffic, and improve the shopping experience. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security and Retention

We take reasonable measures intended to protect personal information against unauthorised access, misuse, loss, or disclosure. No method of online transmission or electronic storage can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for order fulfilment, customer support, business records, dispute handling, and applicable legal requirements.

7. Your Requests and Choices

You may contact us to ask about personal information associated with your order, request correction of inaccurate details, or raise a privacy concern. We may need to verify your identity before acting on a request and may retain certain information where required by law or for legitimate record-keeping purposes.

8. Third-Party Services

Our website may rely on third-party services or link to external websites. Their privacy practices are governed by their own policies. Please review the relevant third-party terms and privacy notices when using those services.

9. Children's Privacy

Our website is not intended to invite children to provide personal information without appropriate parental or guardian involvement. If you believe a child has provided personal information inappropriately, contact us so we can review the concern.

10. Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The revised version will be published on this page with an updated effective date. Changes will not remove rights that apply under mandatory law.

11. Contact Us

For privacy-related questions or requests, contact:

SWAMI RAJ EYEWORLD

Operated by NITESH NANDKUMAR LOLE HUF

5/40, Shahu Corner, Ichalkaranji, Kolhapur, Maharashtra – 416115, India.

Email: niteshlole9@gmail.com

Phone / WhatsApp: +91 9850044223